Privacy Policy

Last updated: 25th May 2018

                 Thank you for playing our game and taking an interest in privacy. This is our privacy notice. It sets out how Kiragames handles your personal data. If you download/play our games, you agree to this privacy statement which also forms part of our Terms of Use. Should you have any questions relating to this Privacy Policy, please contact us at info@Kiragames.com.

                 If you are under 13 years of age, please ask your parents or your legal guardian’s permission to use or access the Services.
                 If you are parents and/or guardians, Kiragames encourages you to play an active role in your children’s online experience at all times. Kiragames does not knowingly collect any personal information from children under 13 years of age and if Kiragames learns that Kiragames has inadvertently gathered personal data from children under 13 years of age, Kiragames will take reasonable measures to promptly erase such personal data from Kiragames’s records.
                 Kiragames have recently updated our Privacy Policy to comply with EU’s General Data Protection Regulation or GDPR. Please find the relevant detail below.

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Complaints
  4. Updates To This Policy
  5. Definitions

1. What Information Do We Collect?

1.1 Information You Give To Us
We receive any information you give to us, such as when you:
  • download, update and play our games;
  • are involved in our special events (e.g. focus testing days);
  • interact with us via social media such as Facebook, Twitter, and YouTube;
  • purchase Services through an online store;
  • make an in-app purchases;
  • request technical support, make a compliment or complaint, or otherwise contact us directly; or
  • give us your information in another way.

1.2 Information Collected Automatically
We receive certain types of information automatically when you interact with us, such as:
  • information about how you use our Services. We use this information to design new Services, improve our games, provide social features and to deliver our Services to you;
  • when you sign-in to our games with Facebook, Twitter, Game Center or other platform providers, we gather from that provider your basic profile information such as name, age-range, your profile photo and friends list;
  • information about the device you use to access our Services such as its make & model, operating system version, platform, language, time zone, device carrier, applications installed and IP address;
  • cookies: You can disable cookies through your web or phone browser settings but you may find that you are not able to enjoy all of the features of our Services if you do so;
  • the advertising ID for your device. You can reset the advertising ID at any time through your device settings.
  • your general location location (ie. city/country) based on your IP Address, so we know what language to use and so that we can provide Services that are applicable to your location; and
  • if you "tell a friend," "email this page," or use another similar features, we will collect information to perform this feature for you.

1.3 Information From Third Parties
                 Sometimes we collect information about you from third parties, such as Apple, Amazon, or Google. We collect this information so that we can deliver Services you have requested. We collect this information:
  • when you purchase our Services via the App Store, Google Play Store, or other Storefront;
  • if you log into our Services through a social media account (such as Facebook) we will collect your basic profile information such as your name, current profile picture, age-range, and your friend list, this lets you interact with your friends who are also using our Services; and
  • when you use in-app features such Game Center we will collect information such as your user name and your gameplay information.

2. How Do We Use Your Information?

How we use your personal data

  • So you can play our games
    Enjoyable games are a complex business. We work with vendors and partners who give us the technical abilities that let you play and enjoy our games, and to run the business that supports those games.
  • For product support, development and improvement We use personal data to provide customer support, to improve our games, and to develop new games. We use personal data for playtesting as well as customer and market insight.
  • To provide advertisements to you With your consent, your personal data is used to provide advertisements to you, both in our games and via related platforms. Sometimes your personal data is used to deliver ads based on your interests.
  • To market our products to you We use personal data to market our games to you such as by social media, push-notifications and other methods.
  • To perform our own analytics We perform analytics on personal data we hold for business analysis and operations, business intelligence, product development and improvement, personalizing content, providing advertising, and making recommendations;We may combine information about you that we have collected from multiple sources.

When we share your personal data

  • To deliver advertising to you With your consent, your advertising ID is collected by our advertising partners via our Services. The demographic information about you, and your likes and interests may be collect by our advertising partners to allow them to provide more relevant advertising to you.
  • To better understand our customers With your consent, your personal data is collected by our analytics & attribution partners via our services. This allows us to better understand our customer base and improve product development and revenues. Our analytics & attribution partners may combine the personal data we provide to them with information about you from other companies, to create richer more meaningful data sets.
  • To help us run our business We provide your personal data to partners who assist us run our business, such as hosting providers, platforms, and payment processors. We also work with certain partners, such as other game developers and advertising partners, and information collected from you may be shared through these partnerships.
  • When you access social media when playing our games When you play our games you can choose to access social media platforms such Facebook, Twitter, Google+, Game Center and others. If you choose to connect with these platforms, we will share certain personal data with them to enable your access. Kiragames doesn’t control how you interact with these platforms and you should ensure that you agree to their terms of use and privacy policies.

2.1 When Do We Disclose Information
We may disclose the personal information we hold about you in the following circumstances:

  • if we are required or authorised to disclose by law or by a law enforcement agency;
  • to our business partners in the course of providing our Services to you, or generally in the conduct of our business. This may include organisations who provide services to us, such as advertising, payment processors or hosting services. Please see below for more information about third party services; and
  • to avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.

2.2 Childrens' Privacy
                 If you permit your child to use one of our Services, you should disable in-app purchases on your phone and actively monitor your child’s use. You should also familiarise yourself with this privacy policy, as by permitting your child to use our Services you consent to this privacy policy on their behalf. If you don’t agree, please do not permit your child to use our Services.
                 We do not knowingly contact or collect information from children under 13 without the permission of their parent/guardians. If you believe that we have inadvertently collected such information, please contact us so we can promptly obtain parental/guardian consent or delete the information.

2.3 Third Party Services
                 When you use our Services, you might also use third party services, such as Facebook, Twitter and Game Center. We do not control how they interact with you and you should ensure that you consent to the terms of use and privacy policies offered by the third party services before providing them with your information. You acknowledge that we are not liable when third party services use information you provide to them.
                 We encourage you to be careful about the protection of your own personal information when using third party services such as social media platforms.
                 We also work with certain business partners, such as other game developers and advertising partners, and information collected from you may be shared through these partnerships.
                 Below is a list of some, but not all, business partners that we actively share user information and site usage data with (this list is subject to change):

2.4 In-app Purchases & Opting-Out
2.4.1 In-app Purchase
                 Some of our games offer in-app purchases. Examples of in-app purchases are items you can purchase (for real or in-game currency) or other additional features. If you don’t want to make in-app purchases, don’t use these paid-for options and consider disabling in-app purchases on your device.

2.4.2 Advertising ID
                 Understanding our players is fundamental to creating a fun game that our fans want to play. An advertising ID is a unique ID which gives users better controls and provides developers with a simple, standard system to continue to monetize their apps and ensure customers and given advertising for products and services which match their interests. You can reset your ID at any time via the settings on your mobile device. Collecting your advertising ID helps us understand what your interests are and how we can tailor your experience to match.

  • Apple iOS
    You may reset your device’s Advertising Identifier, which will result in your device being disassociated from ad targeting profiles based on the Advertising Identifier in effect prior to reset. You can do this by clicking on Settings -> Privacy -> Advertising -> Reset Advertising Identifier.
  • Google Android
    You can reset your advertising ID by clicking the menu icon to display the apps list, then find and select the Google Settings icon, then find and select "Ads" and selecting "Reset advertising ID".

2.4.3 Opting-out
Ways to opt-out of our Services:
  • if we post updates via Facebook you can 'unlike' our page and you will no longer get updates;
  • if you receive one of our 'tweets' you can stop following us on Twitter; or
  • if we use another type of social media you can opt-out using that service.
  • If you need help opting-out please contact us at support@kiragames.com

2.5 Storage, Security & Data Retention
                 With your consent, we have an access to your data but we do not store it in any form on our server. However, please be informed that the data is collected and stored by third party service.

2.6 Access, Correction & Deletion
                 We encourage you to directly contact to third parties who collect and store your information. However, if you need help accessing, correcting, or deleting your information, please contact us at support@kiragames.com

3. Complaints

                 If you have any concerns or complaints about your privacy please contact us by sending an email to our Privacy Officer at support@kiragames.com
                 Our Privacy Officer will respond to your complaint within a reasonable time after we receive it, provided you supply return contact details. If you do not provide return contact details, we will be unable to respond to your complaint, although we will consider its content.

4. Updates to this Policy

                 We will update this Privacy Policy from time to time. These updates, will take effect from the date of issue on our website at kiragames.com. Please check back regularly for updates.

5. Definitions

Advertising ID

                 A unique ID that is generated for your device to track activity by advertising companies to improve their service in game. This is also known as Interest Based Advertising. You may be able to opt-out of this feature on some platforms. You may also be able to reset your advertising ID on your device.

Analytics

                 Interpretation and interpolation of unidentified data to predict and isolate trends relating to game play and app use.

In-app purchase

                 An in-game system that allows exchanging real money for virtual goods or in-game currency.

IP Address (Internet Protocol Address)

                 A unique string of numbers separated by full stops or commas that identifies each computer using the Internet Protocol to communicate over a network. These numbers are usually assigned in geographic blocks.

Kiragames ("us")

                 Kiragames Co., Ltd., its assignees, licensees, successors in title and subsidiaries.

Services

                 Services offered by us and includes our games, websites and related services.

Storefront

                 An online business presence for sales. We work with Apple's App Store, Google Play and Amazon Appstore storefronts as our primary storefronts for sales but our games are also available on Windows Store.

Terms of Service

                 Rules and conduct standards that are defined that one must comply with to use the service.

Third party services

                 Services provided by a provider that is not owned or controlled by Kiragames.